Trust grows when everyone knows what to expect.

Before the job

• Keep early conversations in Ruvoza so there is a record.
• Confirm the scope, estimated price, materials and timing before work begins.
• Do not share sensitive financial or identity information.

During the job

• Have another trusted person present where practical.
• Do not allow work that was not agreed without discussing the change.
• For immediate danger, contact local emergency services first.

Report a concern

Reports may cover fraud, poor service, abuse or a safety concern. A report linked to a request gives the Ruvoza team the context needed to investigate.